Frequently Asked Questions

We are located in Canton Marketplace at 1810 Cumming Highway, Suite 1120, Canton, GA 30114. Free parking is available right in front of the store. You can reach us at (770) 720-1965.

Walk-ins are always welcome. Appointments are recommended for engagement ring consultations, custom design conversations, and bringing in items for repair, so we can give you our full attention without a wait.

We have been family-owned and operated in Canton since 2003. Owner Ali Aydin and our team have served Cherokee County and the surrounding area for over twenty years.

We carry GIA and EGL certified natural and lab grown diamonds, designer engagement rings and wedding bands, fine jewelry across every category, and watches by Citizen, Seiko, Bulova, and Rolex. We also build custom pieces in-house and buy gold, diamonds, and estate jewelry.

Yes. We ship throughout the United States, fully insured. Most pieces ship within 48 hours of purchase.

Yes. We buy gold, diamonds, and estate jewelry. Bring your pieces in and we will evaluate them on the spot and make you an offer. No appointment required, though one helps cut down on wait time.

Yes. Every loose diamond we sell comes with independent certification from the GIA, EGL, or IGI. The certification documents the diamond's exact carat, color, clarity, and cut grade, so you know exactly what you are buying.

They are chemically and physically identical. The differences come down to origin and price. Natural diamonds form in the earth over billions of years and hold their resale value better. Lab grown diamonds are created in a lab in 2 to 6 weeks and cost roughly 60 to 80 percent less for the same specs.

The 4 Cs are Cut, Color, Clarity, and Carat. They are the four characteristics used to grade a diamond's quality. Cut affects how the diamond sparkles. Color measures how close to colorless the stone is. Clarity grades how few inclusions it has. Carat is the weight of the stone. We walk you through each one so you understand exactly what you are paying for.

All of the popular shapes: round, princess, oval, cushion, emerald, radiant, pear, marquise, asscher, and heart. If we do not have your exact shape and size in stock, we can source it from our certified diamond network, usually within a few days.

Always. We never ask you to buy a diamond sight unseen. Every loose stone we sell can be viewed in person under proper lighting before you commit. If we are sourcing a specific diamond for you, we bring it in for your inspection first.

Yes. We evaluate diamond trade-ins case by case. Bring the diamond and any documentation you have, and we will appraise its current value and apply it toward a new piece. Stones purchased from Canton Jewelry typically qualify for the most favorable trade-up terms.

Just about everything. Ring sizing, prong retipping, chain repair, stone setting and re-setting, polishing, rhodium plating, pearl and bead restringing, jewelry restoration, engraving, watch battery replacement, and full watch repair. All work is done in-house by our master jeweler.

Most ring resizes take 5 to 7 business days. More complex resizes, like sizing rings with channel-set stones or eternity bands, may take longer. We give you an exact estimate when you drop the piece off.

Yes. All repair work performed at Canton Jewelry is warrantied for 60 days from the completion date. If anything related to the work we performed needs adjustment within that window, bring it back and we take care of it.

Once we notify you that your piece is ready, please pick it up within 45 days. We will reach out by phone or email as soon as the work is complete. If you need more time, just give us a call and we will make arrangements.

Yes. We provide written appraisals for insurance and replacement value purposes. Most appraisals can be completed during your visit. For complex pieces or estate appraisals, we may ask you to leave the item with us for a few days.

Yes. Walk in any time during business hours for a complimentary cleaning and inspection. We will steam-clean your piece, check the prongs, and let you know if anything needs attention. It takes just a few minutes.

Canton Jewelry does not issue cash refunds. Returns within 30 days of purchase are eligible for an exchange or in-store credit, provided the item is in its original, unworn condition with the receipt. Personalized items, custom pieces, special orders, and sale items are final sale.

Yes. We offer financing options to qualified customers. Ask us in person for current terms and application details.

We accept cash, all major credit and debit cards, and approved financing. We do not accept personal checks for purchases over a certain amount, so please ask in advance if you plan to pay by check.

Yes. Every piece we ship is fully insured for the full purchase value, with signature required at delivery.

We offer flexible payment arrangements on many pieces. Stop in or call us at (770) 720-1965 and we will walk you through what works for the specific item.

Special orders and custom requests can be canceled or modified before the order is placed with our supplier or production has begun. Once a custom piece is in production or a special order has shipped from our supplier, cancellations are not possible.