We Fully Guarantee the authenticity of all items we sell. You can buy from us with complete confidence.
After the customer`s payment clears all purchased items receive a final inspection and are normally shipped within 24 - 48 hours if the item is in stock, otherwise orders will be shipped within 7 to 10 business days.
PLEASE NOTE: 6% Sales Tax is charged for all items shipped within the state of GEORGIA.
All items MUST be shipped to the billing address of the credit card being used. In case the customer wants to have the ITEM shipped to a different address, we may require additional information in order to verify the Credit Card Holder identify and in a effort to prevent online credit card fraud.
PLEASE NOTE: All international buyers will be responsible for all customs charges and taxes, shipping and handling fees, if applicable.
All payments must be made in US Currency.
After the payment is cleared the item will be shipped for FREE with USPS
All items are fully insured and require a signature upon delivery (If you will not be able to sign for the item please call or e-mail us as soon as possible and provide us with the full name of a recipient whom you trust).
A phone number is required for all shipments.
Unincorporated / Overseas US territories that do not apply for free shipping: Puerto Rico, American Samoa, Marshall Islands, Palau, US Virgin Islands and Guam. International Shipping rates will apply.
We do NOT ship to P.O. BOX addresses. NO exceptions.
We do NOT ship to Military/Armed Forces/APO addresses. NO exceptions.
We do NOT ship in envelopes. All products are shipped in discrete boxes and are protected by plastic bubble wrap to ensure they arrive safely.
The shipping cost is not refundable, provided the item is received exactly as described (also applicable to US customers). The buyer is also responsible for return customs, taxes and shipping & handling fees (none are refundable).
We reserve the right to decline a return if we judge the item was damaged or altered in any way.
Custom works requested by the customers will not be refundable ( i.e: engraving,change of dials ; water-resistance seals ; etc).
Canton Jewelry, reserves the right to exchange any item bought from Our Company within the 7 day period from the day it was delivered.
If the item was not used or altered in any way and was shipped out for exchange within the 7 day inspection period the trade in value will be excluding shipping costs.
We will exchange any product for another of lower or higher value. If any money differences apply:
a) we will request a payment for the difference between the sales price and the trade-in value, plus shipping, if the product you choose is higher in price; or
b) we will give a partial refund of the difference between the sales price and the trade-in value if the product you choose has a lower price than the original.
WARRANTY AND RETURN POLICY RIGHTS
Returns not accepted however you may exchange the item or get an in-store credit that can be used toward any other jewelry or watch listed on our website.
If water penetrates the watch case and a Water-resistance Certificate has not been issued by us it will result in an automatic cancellation of the warranty and return policy rights. We only accept responsibility if the item was checked and certified by our company.